Support, Inc.

Individual Support Specialist (ISS) - Individual/Family Referral

Community Access - Denver Metro and Surrounding Areas, CO - Part Time

Department: Day Services/Family Recruited Employee
Position Status: Part Time
Pay Range: Starting $17/hr, based on experience
County: Denver Metro and Surrounding Areas

Position Summary: The Individual Support Specialist (ISS) provides personalized support and assistance to a limited number of individuals with intellectual and developmental disabilities (IDD) on a part-time basis. "Limited" refers to individuals who are either specifically recruited by family members to support their loved one or are chosen by the ISS, who opts to maintain a caseload of only one to two individuals and provides as needed services.  The ISS plays a crucial role in ensuring the well-being of each individual, fostering independence, and assisting them in achieving their personal goals through tailored, person-centered support.

Responsibilities:

  • Provide personalized support and assistance with daily living activities based on the individual’s needs and service plan.
  • Support one to two individuals in residential and community-based activities to promote engagement, socialization, and skill development.
  • Collaborate with family or person in services to schedule services as it works for all parties.
  • Follow all policies and procedures outlined in the Support Inc. handbook.
  • Maintain regular communication with Support Inc. by checking emails and staying updated on company policies, procedures, and client care requirements.
  • Meet with the manager of day services once per quarter to go over individual progress updates, goal reviews, and additional support.
  • Ensure compliance with all required training and certifications as mandated by Support Inc.
  • Accurately document services provided by deadlines.
  • Monitor and report any changes in the individual’s condition or concerns to the manager promptly.
  • Foster a safe, supportive, and person-centered environment for the individual.
Qualifications:
  • Must either be recruited by an individual looking for support services or their caregiver to provide support for a specific person in services or you choose to maintain a caseload of no more than one to two individuals on a part time as needed basis.
  • Experience working with individuals with IDD is preferred but not required.
  • Ability to follow individualized care plans and adapt to the unique needs of the individual.
  • Strong communication and organizational skills.
  • Ability to work independently while maintaining regular communication with the day services manager.
  • Must be able to complete all required documentation for both employment and service tracking by established deadlines.
  • Must complete and maintain all required training, certifications, and attend all required meetings.
  • Must meet all qualifications under waiver rules and regulations to provide services.
  • Must pass a background check, CAPS background screening, and have a driving record that complies with company transportation policies.
  • Ability to maintain a calm and professional demeanor at all times with individuals being served, caregivers, and team members.
  • Ability to lift up to 50 lbs and provide physical support to individuals with mobility limitations.

To be successful, candidates . . .

. . . should be active and enjoy participating in a variety of community events and activities

. . . should have Basic computer skills

. . . will pass a complete background check

. . . have a reliable vehicle, auto insurance, and valid driver’s license

. . . should have proof of High School Diploma or GED

. . . have some understanding/experience with working with adults with intellectual disabilities

Why Support, Inc.?

In our most recent anonymous employee survey, 100% of respondents said they would recommend Support, Inc. to a friend as a great place to work.  We believe it’s our highly supportive and committed culture, that extends to each other and those we serve.  We have several employee led committees, including a DEI Council that meets monthly. Come join our great team! 

Full time employees enjoy . . .

Competitive Medical, Dental, Vision Insurance options

Generous progressive PTO

Shift Differential

Paid initial and ongoing training, including Relias, Safety Care, CPR/First Aid and QMAP

Paid Holidays

Quarterly awards and gifts

Many additional Benefit options, including Pet insurance!

Flexibility and opportunities for growth

Options to work overtime at events or with additional shifts & clients

Mileage reimbursement

Ongoing support

Rewarding independent work

Training: 

Support, Inc. offers intensive, paid training in: 

  • Mental health 

  • Developmental & Intellectual Disabilities 

  • CPR/First Aid 

  • Non-Violent Crisis Intervention 

  • Trauma 

  • DEI

  • Client rights 

And much more!

Support, Inc. is an Equal Opportunity Employer. M/F/D/V

We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.

Principals only. Recruiters, please don't contact this job poster with unsolicited services or offers.

Apply: Individual Support Specialist (ISS) - Individual/Family Referral
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